HOME Seville, Spain // 8-10 October 2018
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Plenary Sessions

Walk the Talk

Date: Tuesday 09 October

Time: 11:50-12:25

Known for the catchphrase ‘strategically correct, yes; politically correct, no’, Philip will share his views on the next stage of digital transformation in travel and the role that tools and technologies like chatbots, artiļ¬cial intelligence, machine learning, wearables, biometrics, blockchain and bitcoin will play in the delivery of great customer experiences. 

The session will also look at ever-evolving voice recognition technologies and explore how the rise of the Frightful Five - Amazon, Apple, Facebook, Microsoft and Alphabet, the parent company of Google – will  affect the travel industry today and tomorrow.

Please note that a presentation deck is not available for this session.

Speaker(s):


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